Last Updated: 09/23/2025

1. Introduction

Relentless Running (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, products, services, and messaging programs (including SMS/MMS).

By using our services, you agree to the practices described in this Policy.

2. Information We Collect

We may collect the following types of information:

Contact Information: Name, email address, phone number, billing/shipping address.

Account Information: Login credentials, order history, and service preferences.

Communications Data: Records of emails, SMS/MMS messages, and customer support inquiries.

Technical Data: IP address, browser type, and usage data from our website.

3. How We Use Your Information

We use your information to:

Provide and improve our services.

Process orders and deliver products.

Send account updates, promotions, and service notifications.

Communicate with you via SMS/MMS, email, or phone (with consent).

Comply with legal obligations and enforce our Terms of Service.

4. A2P Messaging Compliance

To comply with carrier and regulatory standards for messaging:

Opt-In: By providing your phone number, you consent to receive SMS/MMS messages from Relentless Running.

Message Frequency: May vary depending on promotions, account updates, or service alerts.

Opt-Out: You may opt out anytime by replying “STOP.” A confirmation message may be sent.

Help: Reply “HELP” or contact us at [email protected] or 865-359-0163.

Fees: Message and data rates may apply.

Carrier Disclaimer: Mobile carriers are not liable for delayed or undelivered messages.

5. How We Share Information

We do not sell or rent your personal information. We may share information with:

Service Providers: Third-party vendors assisting with payment processing, order fulfillment, or communications.

Legal Requirements: When required by law or legal process.

Business Transfers: In the event of a merger, acquisition, or sale of assets.

6. Data Security

We use reasonable safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no system is 100% secure, and we cannot guarantee absolute protection.

7. Data Retention

We retain personal information only as long as necessary to provide services, comply with obligations, resolve disputes, or enforce agreements.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access and request a copy of your personal data.

Request corrections or updates.

Request deletion of your information.

Opt out of marketing communications.

To exercise these rights, contact us at [email protected].

9. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect information from minors.

10. Policy Updates

We may update this Privacy Policy at any time. Updates will be effective when posted with the revised “Last Updated” date. Continued use of our services after changes constitutes acceptance.

11. Contact Information

For questions about this Privacy Policy or our practices, contact us:

Relentless Running
Email: [email protected]
Phone: 865-359-0163